Workforce Success Story Submitted By:
Pikes Peak Workforce Center

Meet Laura

Workforce Challenge

Laura, a veteran, recently moved from the Crawford House into a HUD-VASH (VA Supportive Housing Program) apartment. Her part-time job with Re-Hire Colorado had ended. She had enough funds in the bank to pay her immediate rent, but would soon be delinquent. Laura was using the bus for transportation. She was involved in Vet Trauma Court for a DUI and attended the VA-PHP (drug and alcohol rehab) program in Pennsylvania. While there she worked as a recreation assistant and monitored and ran the computer lab.

Workforce Solution

Laura has great computer skills, good inside sales skills, and good customer relationship skills. She did not want to settle for minimum wage positions; she wanted more. She excelled in work-from-home customer contact and sales with her former company. The local DVOP (Disabled Veteran Outreach program) coordinator helped Laura search for jobs. A production associate position with Discover Goodwill was found. The DVOP escorted Laura to the Pikes Peak Workforce Center's Career Center and helped her apply online. He also helped Laura update her resume. Finally, the DVOP contacted the Discover Goodwill recruiter on Laura's behalf.

Outcomes & Benefits

Laura was hired by Discover Goodwill. Realizing she had a large amount of college credits, possibly enough for an associate's degree, the DVOP helped Laura obtain approval for a grant to study at Pikes Peak Community College. Laura plans to work during the day and attend classes in the evening so that she can earn her bachelor's degree in business administration.

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