Workforce Success Story Submitted By:
American Job Center, Jefferson County

Meet Charlene

Workforce Challenge

Charlene served in the Naval Reserves from 2010-2014. When her service was complete, she came into the American Job Center (AJC) seeking help with an Unemployment Insurance (UI) claim and job search help.

Workforce Solution

AJC staff was able to assist Charlene with a change made to her UI in regard to payments. Through this assistance, Charlene received her payment quicker and avoided unnecessary delays. Staff also helped Charlene with job search skills and got her registered on the state employment database,, which sent her job postings as they became available.

Outcomes & Benefits

Charlene received her UI payments on time and with little frustration. Through the job postings, Charlene was able to find employment with a dermatology clinic as a medical assistant. Congratulations on your new career, Charlene!

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