Workforce Success Story Submitted By:
Philadelphia Workforce Investment Board
Philadelphia's TAIG Inc. operates approximately 150 community homes and provides daytime activities in Philadelphia for individuals with mental retardation, mental illness, addictions and various co-occurring conditions. The company employs more than 1,000 professionals, many of whom work in shifts to provide around-the-clock direct care and supervision of residents which requires a special individual and personality that can handle the requirements of the job.
TAIG began working with the Business Services Team at the Philadelphia Workforce Development Corporation, or PWDC, to develop a streamlined recruitment and training program to help hire and train compassionate jobseekers. The company posts fliers for vacant positions in local PA CareerLink® Centers. Interested jobseekers call a hotline number, and if they qualify for the job, are invited to an informational session to learn more about it.
Outcomes & Benefits
"It's been so successful that we've used PWDC as our sole recruitment agency for the past three years," says Lorraine Bucci, TAIG Project Manager. "As a result, we have seen a huge cost savings because our recruiting costs have been significantly reduced." PWDC places about 100 jobseekers a year in TAIG's training and employment program, and TAIG has experienced a 90-percent retention rate among its employees.