Workforce Success Story Submitted By:
Heartland Works, Inc.

Meet Stephanie

Workforce Challenge

Stephanie came to Heartland Works, Inc., a WIA Program Operator, in her 2nd semester at Baker University in the Bachelor of Science in Nursing program. Stephanie requested financial aid for her classroom training. A single mother working part-time as a waitress, Stephanie was struggling to make ends meet and stay in school. With a prior work history focused on retail and service-oriented positions, Stephanie was pursuing training in an occupation which would offer more hours and greater earnings.

Workforce Solution

The WIA program operated by HWI provided supportive service assistance to Stephanie in the form of transportation reimbursement (Stephanie travels over 57 miles one-way to attend school). Stephanie wanted to continue working at least part-time while she was in school, but also wanted to start gaining work experience in the health care industry. Therefore, her HWI Career Consultant worked with Stephanie on developing a quality resume, and helped her look for an entry-level position in the healthcare industry which would be compatible with her school requirements and schedule. Stephanie’s HWI Career Consultant also monitored her progress in classroom training very closely to ensure she is successful in becoming an RN.

Outcomes & Benefits

Stephanie obtained a student nurse/CNA position at Advocate Home Health Agency, working 20 hrs/week at $9.50/hr. This job offers her more hours and a higher pay rate than the waitressing position she had when she came to WIA. It will allow her to stay in school. With HWI/WIA assistance, Stephanie will graduate from Baker in December 2011. Stephanie said, “I sincerely thank Heartland Works for all of the help with my job search. There is no way I would have gotten a medical based job without their help.”

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