Maryland

Workforce Success Story Submitted By:
One-Stop Job Market

Meet Linda

Workforce Challenge

“I am writing to express my appreciation for all the resources and help I received at the Workforce Exchange.
I lost my job… [and] being able to use the computers was a real "lifesaver" for me as I do not have the Internet at home. I appreciated having the fax machine at my disposal, as often job openings would require applications sent via fax. Being able to print what I needed to find work, whether it was information about job hunting, information on particular companies, or applications was such a help also.

Workforce Solution

The staff behind the desk at the Workforce Exchange were always helpful. They read over my cover letters, thank you notes, and applications … giving good suggestions. I appreciated Bill Draucker's suggestions on my resume, as I felt it made [it] more appealing to hiring managers. What I feel helped me the most was Susan Willey's coaching on interview techniques. I had an interview at Salisbury University (SU) in the summer, and I did not feel I had done a good job. I asked Susan for help and I was able to use what she taught me on other interviews. I had the opportunity again to interview at SU in November. Susan, knowing when my interview was, called me the day before to ask if it would be a help to me to practice some questions. She also helped me with questions to ask at the interview. I so much appreciated that.

Outcomes & Benefits

It was exactly what I needed to feel more confident at the interview. I got the job!* My supervisor said one reason I was hired was I talked, and they felt that showed an interest in the position. I attribute Susan's help to how well I was able to do at the interview. I also took the computer classes Wor-Wic [conducts] at the One Stop Job Market. I know this helped me in getting the position at SU as I had testing as part of the interview process. Part of the test was on Word and Excel. I was told I was the top person in the testing. I would not have done as well if I had not taken those classes. Thank you, Mr. Eberts, for the resources and your helpful staff. I am very grateful to have had such invaluable resources and assistance. It is part of the reason I now have a position that I call my dream job.”

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