Workforce Success Story Submitted By:
Liberty Center Workforce Development Center

Meet Sonia...

Workforce Challenge

After having recently relocated to Maryland, Sonia M. was residing at Sarah’s Hope at the Hannah More shelter. She requested résumé and cover letter assistance in conjunction with employment counseling. Sonia wanted to pursue Certified Nursing Assistant (CNA) training as she had previously worked within the healthcare arena. However, she lacked the necessary funding for the necessary training.

Workforce Solution

Sarah’s Hope at Hannah More's shelter referred her to the Mobile Career Center (MCC) for employment assistance. Sarah’s Hope provided ongoing case management and the Department of Social Services (DSS), provided Temporary Cash Assistance (TCA. Both provided information and assistance for housing. As Sonia relocated from another state and was unfamiliar with the resources available in the Metro area, she was given a Baltimore Metro Community Resource Guide as well as the web address for the Maryland Community Services Locator. A cover letter and résumé was developed for her and employment strategies as well as the benefits of using the MWE system for her job search explored.

Outcomes & Benefits

Sonia was then referred to WIA to be considered for CNA training tuition assistance. DEWD announced a recruitment partnership with the Caroline Center, which included a tuition-free CNA training program. She then attended the November 2014 information session at the Workforce Development Center at Eastpoint and was eventually accepted into the program. Additionally, Sonia secured housing in Baltimore City within close proximity to the Caroline Center.

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