Maryland

Workforce Success Story Submitted By:
Liberty Center Workforce Development Center

Meet Tiffany...

Workforce Challenge

Tiffany was seeking full-time employment that would provide sustainable income to secure housing and pay living expenses. Although she has a Master’s degree, Tiffany believed her criminal record was a barrier to employment within her field. Baltimore County’s Department of Social Service (DSS) and the Community Assistance Network (CAN) referred Tiffany to Baltimore County’s Mobile Career Center (MCC) in 2013, as she was a resident of a local homeless shelter.

Workforce Solution

Besides customary services such as résumé critique and revisions, job search advice, MWE tutorial, community resource information and Maryland Workforce Exchange (MWE) tutoring Tiffany also received referrals to the Baltimore County American Job Center Re-entry Information Session (RIS) and Johns Hopkins Project R.E.A.C.H. (Resources and Education for the Advancement of Careers at Hopkins) program. Because these services have no boundaries, when Tiffany moved out of the shelter at the end of 2013 and into transitional housing in Baltimore City, assistance was still available for her to meet her employment goals.

Outcomes & Benefits

Although Tiffany secured seasonal / permanent employment with FedEx in October 2013 and worked temporary administrative positions with a staffing firm, it was not enough. Tiffany received and accepted an employment offer as a Coordinator with Americorp Vista-Higher Achievement – Baltimore where she began her career in mid-November of 2015.

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