Workforce Success Story Submitted By:
Upper Shore Workforce Investment Board

Meet Rose

Workforce Challenge

Easton resident Rose Madison, age 57, was one of hundreds of highly skilled workers on Maryland's Eastern Shore who lost their jobs during the Great Recession. A workforce reduction in February 2009 left the long-time sales rep completely unprepared for the challenge of finding a job. She had never before left a job without having another one lined up, and had no job search skills.

Workforce Solution

The Upper Shore WIB's two-day "Dependable Strengths" workshop helped Ms. Madison identify her transferable strengths and express them in a functional resume. USWIB provided a longer, more intensive "boot camp" workshop covering job search resources, networking, personal skills, job-specific cover letters and resumes, and interviewing techniques. USWIB helped transition her volunteer work at Habitat for Humanity into a half-time paid job through the Senior Community Service Employment Program, while she continued to search for full-time work. Habitat's executive director, a WIB member, began to rely on Ms. Madison and appreciated her work.

Outcomes & Benefits

With her new job search skills, Ms. Madison landed four interviews immediately, two of which resulted in job offers at higher pay than her prior job. When Habitat's executive director learned she was about to lose Ms. Madison, she offered her a position, which she accepted even though it was a pay cut because she liked the work so much. With USWIB's assistance (first with ARRA funds, then dislocated worker funds), she is also attending Chesapeake College to earn a Business Technology Certificate.

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