Workforce Success Story Submitted By:
Western Maryland Consortium

Meet Ms. Baldwin

Workforce Challenge

In October, 2006, Marilyn Baldwin was one of 14 workers who lost their jobs when their employer, a furniture manufacturing plant, downsized. The 55-year-old had worked there for six years, rising from customer service to stockroom manager. She was concerned that her age would keep her from finding a new job. When the Western Maryland Consortium wrote to the laid-off workers, offering to retrain them under the Trade Assistance Act (TAA), Ms. Baldwin visited the Consortium's Hagerstown office.

Workforce Solution

The Consortium staff helped Ms. Baldwin figure out what she wanted to do and where to go for the appropriate training. They worked with her to create a resume and enrolled her in self-taught computer training, during which she also began looking for a job. The Consortium brought in speakers and consultants to provide career and training guidance and interviewing tips. During her time at the Consortium, Ms. Baldwin spent every day there as if it were a job -- arriving early in the morning and staying until closing. After completing computer training at the Consortium, Ms. Baldwin sought her Paralegal Certificate at Hagerstown Community College, with TAA assistance.

Outcomes & Benefits

Ms. Baldwin completed paralegal training in May 2008, winning the Award of Excellence for maintaining straight A's. She found a job through her teacher at the community college, competing with others in her class to land a position working full-time for an attorney in nearby Waynesboro PA.

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