Maryland

Workforce Success Story Submitted By:
Hunt Valley Workforce Development Center

Meet Christina

Workforce Challenge

Christina had been unemployed since January 2016 and was seeking employment when she began using the services of the Hunt Valley American Job Center (AJC) in February of that year. Christina had limited computer skills, which is an essential skill that is needed for the online job search process.

Workforce Solution

Hunt Valley AJC staff assisted Christina with revising her résumé and inputting important information in her Maryland Workforce Exchange (MWE) account. Center staff registered her for a DEWD Professional Development seminar, "A Simplified Guide to Using Computers", to help Christina gain the necessary computer skills for online employment search. Upon completion of the seminar, staff gave her practice computer assignments, to reinforce the information that she learned in the seminar. Staff also provided Christina resource materials and information regarding programs from partner agencies, such as the Department of Aging's Senior Community Service Employment Program (SCSEP).

Outcomes & Benefits

Christina consistently utilized Hunt Valley AJC's computer lab, to practice her computer skills and apply for jobs. Career Resource Specialists, Elizabeth Frederick and Kellie Bass, were always available to provide assistance with online applications as well as offer advice and answer questions concerning employment. Christina started her new position as an Associate at a local area Kmart Jewelry Department in August 2016.

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