Workforce Success Story Submitted By:
Hunt Valley Workforce Development Center

Meet Susan

Workforce Challenge

Susan had a counseling background and was seeking full-time employment within the counseling/behavioral health field. She was a current participant in Baltimore City’s Senior Community Service Employment Program (SCSEP) and worked 20 hours per week at federal minimum wage pay rate. Cognizant of the four-year SCSEP employment cap and desiring more income and benefits, Susan began seeking other employment.

Workforce Solution

At the Eastside Family Shelter in May 2014, Susan initially utilized the Baltimore County American Job Center's Mobile Career Center services. Staff assisted her with revising her résumé and providing resources for employment. She was referred to the Baltimore County Department of Aging’s SCSEP where she met with Patti Madigan. Susan then relocated to Baltimore City where she was accepted into Baltimore City’s SCSEP program.

Outcomes & Benefits

Although Susan relocated to Baltimore City, she continued to utilize Baltimore County's AJC services at both the Liberty Center and Eastpoint locations. Hunt Valley Assistant Center Manager, Anthony Smith, and Susan continued to stay in contact and Anthony sent employment leads and job search advice via email. In August 2016, Susan began working for the Family and Children’s Service of Central Maryland as an Assessment Specialist making over $20.00 an hour.

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