Maryland

Workforce Success Story Submitted By:
Hunt Valley Workforce Development Center

Meet Jane

Workforce Challenge

Jane was laid off from her position as a bookkeeper, which she held for 11 years. Her computer skills were extremely limited, as she had only used software that was specific to her company. She wanted to transition from bookkeeping to being a receptionist.

Workforce Solution

Career Consultant Cathy Schweigman, supported Jane in her job search process by reviewing positions, preparing for interviews, and providing résumé updates. All of these techniques helped Jane achieve the confidence she was originally lacking when she first visited the American Job Center in Hunt Valley. Jane took several Career Development Workshops including the 3-day Basic Computer Strategies workshop and online resources.

Outcomes & Benefits

Jane was able to successfully make the transition from bookkeeping to a receptionist by using the entry level computer skills she obtained though the Basic Computer Strategies workshop and GCFLeanFree.org.

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