Maryland

Workforce Success Story Submitted By:
Washington County One-Stop Job Center

Meet Elizabeth

Workforce Challenge

Unemployed, Elizabeth previously was a director of admissions for a senior healthcare center.

Workforce Solution

Elizabeth came to the Washington County American Job Center (AJC) to attend a ROW workshop, as required by the Division of Unemployment Insurance. On subsequent visits, she had her résumé reviewed by a staff member who has a CPRW certification and attended an interviewing tips workshop — a prerequisite for the mock interview staff conducts with customers.

Outcomes & Benefits

When staff reached out to her later in the year to follow up on her job search results, she returned the call with a voice mail message indicating that she had found new employment as a nursing home administrator and was grateful for all the assistance staff provided:

“Thank you very much for your time — the mock interview with you was exceptionally helpful. From our conversation, I gained valuable insight into how I might handle some of the more difficult questions that may be asked during upcoming job interviews.

I especially appreciated being able to share with you my recent employment experience and learn how to overcome the negative aspects of being discharged.

Because of the guidance you and your colleagues at the Workforce Exchange Washington County Job Center have provided over the last several weeks, I am ready to strike my 'Super Girl' pose and confidently walk into the pending job interviews.”

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