Workforce Testimonial Quote Submitted By:
Western Maryland Consortium

Meet Andrea

Andrea had worked for 18 years as a call center manager when she lost her job. She started reading the job ads but was having trouble finding opportunities. "I was stuck in a mold. I couldn't think past my old job," said Andrea. The Western Maryland Consortium assigned her a case manager who helped her evaluate what she had to offer. "My case manager really pushed me out of my box, she explained. "She made me really think through my job responsibilities and had me reflect on whether I had done things that were similar, related, or equivalent to a job." Eight months after her first visit to the Consortium, Andrea was hired by a government contractor for a full-time position helping people who have defaulted on their student loans.

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